FREE SHIPPING FOR ORDERS OF $250 AND MORE

Customer service

FAQs

Frequently Asked Questions

Prices are in Canadian dollars.

Prices do not include taxes.

Residents of Quebec must pay 5% GST and 9.5% QST.

Canadian residents outside of Quebec must pay 5% GST.

 

Prices are subject to change without notice.

After the order is verified by our system, your package will be sent in 1-2 business days. During busier times, such as the holiday season, the package will be sent in 1-3 days.

Please check your shipping address carefully, as Produits Linebert is not responsible for return costs for an incomplete or incorrect address.

We do not deliver to post office boxes.
Orders will be delivered by Canada Post. If you need express delivery, please contact us.

Veuillez vérifier soigneusement votre adresse de livraison, car Produits Linebert n’est pas responsable des coûts de retour pour une adresse incomplète ou erronée.

Nous ne livrons pas aux boites postales.
Les commandes seront livrées par Poste Canada. Si vous avez besoin de livraison express, veuillez communiquer avec nous.

Delivery areas

Shipping cost

(based on order subtotal)

Returns

If you are not satisfied with your purchase, you may return the unused and unaltered merchandise to us, with its original invoice and tags attached, within 10 days of receipt of the order and obtain a credit or refund. for the item.

 

Shipping charges are non-refundable and are the buyer’s responsibility. If you did not pay delivery charges due to a promotion or special offer, the actual cost of delivery will be deducted from your credit amount. The merchandise must be in its original condition and show no signs of use or alteration.

 

Before returning the goods, please. contact us by email or telephone to obtain an authorization number to identify the package. We strongly recommend that you insure your return shipment and keep its tracking number, because you are responsible for the item until it arrives at our company.

 

We reserve the right to refuse the return of items that do not have an authorization number or are not in their original condition.

Get Free Shipping!

By placing an order of $250 or more!!!